1. Who we are
This Privacy Notice describes how KnicksNewYork.com ("we", "us", or "our") collects, uses, and shares personal data when you use knicksnewyork.com and our membership service (the "Service"). We act as the data controller for personal data processed through the Service.
2. Categories of personal data we collect
- Account data: name, display name, email address, hashed password.
- Membership data: subscription status, billing period, plan tier.
- User content: comments you post and any messages you send to support.
- Usage and device data: IP address, browser type, device identifiers, pages viewed, referring URLs, and other telemetry collected automatically.
- Communications: emails you send us, newsletter open/click events.
Payment card details are collected directly by Stripe and never reach our servers.
3. Why we use your data and our legal bases
- To provide the Service — creating your account, delivering the newsletter, displaying your comments (legal basis: performance of a contract).
- Security and fraud prevention — protecting the Service and our users (legal basis: legitimate interests).
- Product improvement and analytics — understanding how the Service is used (legal basis: legitimate interests).
- Customer support — responding to your inquiries (legal basis: performance of a contract / legitimate interests).
- Marketing communications — only where you have opted in (legal basis: consent). You can opt out at any time.
- Legal compliance — meeting our regulatory obligations (legal basis: legal obligation).
4. Who we share your data with
- Stripe — our payment processor, which handles card processing, subscription billing, and invoicing on our behalf.
- Service providers (subprocessors) — hosting, database, email delivery, and analytics tooling that operate the Service on our behalf under contract.
- Professional advisers — legal and accounting advisers where necessary.
- Authorities — where required to comply with law, legal process, or to protect our rights.
We do not sell your personal data.
5. Cookies
We use essential cookies to keep you signed in and remember your session. We may use limited analytics cookies to understand site usage. You can control cookies in your browser settings; disabling essential cookies may break parts of the Service.
6. Data retention
We retain account data for as long as your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes. Comments remain visible while your account exists; deleting your account removes your personal identifiers from published comments. Backups are rotated on a regular schedule.
7. International transfers
Our service providers may process data in the United States and other countries. Where data is transferred outside your jurisdiction, we rely on appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) where required by law.
8. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request deletion ("right to be forgotten");
- restrict or object to processing;
- request data portability;
- withdraw consent at any time (where processing is based on consent);
- lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at info@knicksnewyork.com. We will respond within one month.
9. Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is 100% secure, but we work to maintain industry-standard protections.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe we have, please contact us and we will delete it.
11. Changes to this notice
We may update this Privacy Notice from time to time. Material changes will be communicated through the Service or by email.
12. Contact
For privacy questions or to exercise your rights, email info@knicksnewyork.com.